Loading Kstars...
Loading Kstars...
Enterprise help desks are overwhelmed with repetitive calls, leading to high costs and frustrated users.
Designed to be the first point of contact for IT help desks & SAP support teams. We don't just route calls; we understand them.
Answers calls instantly & asks clarifying questions.
Creates structured tickets with zero human effort.
Natural language conversation with no rigid IVR menus. Provides a realistic voice experience for callers.
Auto-generates high-quality tickets with structured fields (module, issue type, severity) populated from the call.
Detects context, identifies SAP vs. non-SAP issues, and recognizes urgency and business impact immediately.
Assigns the correct support queue based on SLA-aware routing logic and business rules.
Transfers calls to human agents with full context when needed, preventing information loss.
Tracks call volumes (AI vs Human), SLA attainment, and AI ticket quality scoring.
We are not just another chatbot. We are a voice-first enterprise solution.
Not just a chatbot; handles real phone calls.
Trained on enterprise IT & SAP terminology.
Understands and respects service level agreements.
No more bouncing tickets between wrong queues.